Support
Contact us
Email [email protected]. We usually reply within a day or two. You can also send feedback from inside the app, under More → Help & Support, which reaches us faster because it comes with the details we would otherwise ask for.
Common questions
- How do I log food?
- Tap the + button at the bottom of the screen. You can scan a barcode, search the food database, photograph a meal for an AI estimate, or enter it by hand.
- How do I set my macro goals?
- More → Settings → Edit Goals, where you set your daily calorie and macro targets.
- How accurate is AI food scanning?
- Photo analysis is an estimate based on what the camera can see, so portion size is the usual source of error. Barcode scanning and database search are more accurate — use those when the number matters.
- Can I edit or delete something I logged?
- Yes. Swipe left on any entry in your daily log to delete it, or tap it to open the details and edit.
- How do I delete my account?
- More → Settings → Delete Account. It asks for your password and there is no grace period. Everything about you is removed from our live systems immediately; the one exception is barcode contributions to the shared food database, which stay with your name removed so other people’s lookups keep working.
- Does ARGoals work offline?
- Yes. Your log lives on the device, so you can keep logging without a connection and it syncs when you are back online.
- Do I have to use the AI features?
- No. Barcode scanning, database search and manual entry cover everything without any AI involved.